Privacy Policy

Introduction

Welcome to rvbig. We run a lead-generation marketplace that helps connect shoppers with participating RV dealers. We are committed to protecting your personal information and your privacy.

Information We Collect

We collect information you provide when you submit a quote request, fill out forms, or contact us. This may include:

• Name
• Email Address
• Phone Number
• ZIP code, location, and RV shopping details
• Other details you choose to share in your request

We also collect limited technical and usage information, including through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Match your request with participating RV dealers and help deliver quotes or offers.
• Operate, maintain, and improve our Website and services.
• Provide customer support and respond to your questions.
• Send service messages and, where allowed, marketing communications.
• Measure site performance, analytics, and advertising effectiveness.
• Comply with legal obligations and prevent fraud or misuse.

Legal Basis for Processing

Depending on where you live, we process personal information under one or more of these legal bases: your consent when you submit a request, steps needed to provide services you ask for before a contract (pre-contract), our legitimate interests in operating and improving the platform and preventing fraud, and compliance with legal obligations.

Sharing Your Information

We may share your information in the following ways:

• With participating RV dealers so they can provide quotes and offers based on your request.
• With service providers that support our business, such as hosting, analytics, email, and customer support providers.
• When required by law or to protect rights, safety, and platform integrity.

We do not sell personal information for unrelated third-party marketing purposes.

Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies for site functionality, analytics, and advertising measurement. This includes Google Ads conversion tracking and similar advertising services.

You can control cookies through your browser settings, but disabling some cookies may affect site functionality.

Marketing Communications

If you receive marketing messages from us, you can opt out at any time by using the unsubscribe link in the message or by contacting us through our contact form.

Data Retention

We retain personal data only as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements. When data is no longer needed, we delete it or anonymize it.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

International Transfers

Your information may be processed in the United States and other countries where our service providers operate.

Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can review and delete it.

Your Privacy Rights

Your privacy rights vary by jurisdiction. Depending on where you live, you may have rights related to your personal information, including:

• Access
• Correction
• Deletion
• Restriction or objection to certain processing
• Data portability
• Withdrawal of consent, where applicable

To exercise your privacy rights, please contact us through our contact form at https://www.rvbig.com/contact. We may need to verify your identity before completing a request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us via our contact form at https://www.rvbig.com/contact.